Firstly, I want to say that I have ordered from My Spice Sage many times and think their products and service are amazing. I have never had any issues at all so when the Lemon Pepper Seasoning arrived kind of wet and paste like (you could definitely not sprinkle it), I was surprised. The only reason that I am reviewing is because of the professional way of handling my call when I reported this problem. We all, hopefully, appreciated that â€™stuffâ€™ happens and I was impressed by their attitude. No hassles, the product was replaced promptly. i have already placed another order. Great company to do business with!