Free Shipping and Free Returns
We ship all orders for FREE! Orders placed over the weekend ship on Monday. Bulk orders of 10 pounds or greater might require extra lead time. You will be contacted if this is the case. You can expect your order to arrive within 2 to 7 business days. When your order ships, you will receive an email with your tracking number. We ship via USPS and UPS, sometimes using a combination of both. For most orders under 10 pounds final delivery is made by the United States Postal Service. Most orders over 10 pounds ship via UPS.
If you need your order quicker than 7 business days, please consider our affordable expedited shipping options. We offer very low rates on UPS 2nd Day Air (2-3 business days) and Next Day Air rate (1-2 business days).
We ship anywhere within the United States, including Hawaii and Alaska! Unfortunately, we do not ship to Puerto Rico or outside of the United States at this time.
We refuse to treat shipping as a profit center as do so many online stores. We also understand the importance of receiving your order as quickly as possible. We are constantly working to improve transit times while still being able to offer free shipping.
Per our 100% Satisfaction Guarantee, we offer completely Free Returns. A My Spice Sage return is a rare event. However if it happens, we will provide you a pre-paid shipping label to faciilitate the return at no cost to you.
*There Is No Free Shipping For Orders Of 10 Pounds Or More To Hawaii Or Alaska.
What Is The $3 Spice It Up Fee For Orders Under $10?
There are many costs associated with shipping spices across the country. Unfortunately regardless how small the order, many of the costs stay the same.
- Evan pulls your order off the website and get it ready for production. Evan works night and day to get this done.
- Juan packages your order with time and care. Juan enjoys larger orders.
- William the postman picks up your order and drives it to the USPS distribution center.
- Your local postman/UPS driver delivers the final package.
Four different people handle your order to get it delivered accurately and timely! Not to mention packaging costs, product costs and fuel costs! If you spice it up by ordering $10 or more, there are no fees and everyone wins! My Spice Sage stays in business, Evan keeps his job, Juan is happy, William rejoices and you get more delicious spices!